EXPERIENCE.
ACCREDITATION.
EDUCATION.

In 2014, Outlook Management Group, LLC, AMO® was honored to earn IREM’s Accredited Management Organization (AMO®) designation. This accreditation is earned only by those organizations that demonstrate the highest standards of professionalism, financial performance and ethics.

Designations are important – because they mean commitment to best practices. Continuing education puts our professionals on top of their game – and keeps them there.

Excellence in property management is the foundation of every successful real estate investment. Let us show you how we can maximize your property’s earning potential and value.

EXPERIENCE.
ACCREDITATION.
EDUCATION.

In 2014, Outlook Management Group, LLC, AMO® was honored to earn IREM’s Accredited Management Organization (AMO®) designation. This accreditation is earned only by those organizations that demonstrate the highest standards of professionalism, financial performance and ethics.

Designations are important – because they mean commitment to best practices. Continuing education puts our professionals on top of their game – and keeps them there.

Excellence in property management is the foundation of every successful real estate investment. Let us show you how we can maximize your property’s earning potential and value.

MEET OUR TEAM

THIS IS WHAT SETS US APART FROM THE REST.
ATTITUDE AND EXPERIENCE MAKE ALL THE DIFFERENCE.
LEADERSHIP
Don Schultz
Don SchultzChief Operating Officer
Don is an accountant, entrepreneur, and investor with more than 25 years of experience advising individuals and businesses on tax and consulting strategies, with a focus on real estate. He was introduced to Outlook Management Group in 2012 and has been an investor in both real estate and private equity ever since, also serving as an outside consultant providing tax and strategic advisory support.
Joseph McGuire, CPM®, RPA®
Joseph McGuire, CPM®, RPA®Senior Property Manager
Joseph brings over 25 years of commercial real estate management experience. His approach centers on fully understanding each client’s expectations and delivering exceptional management for every asset. An active member of local and national real estate boards and committees focused on trends in the commercial sector, Joseph says, “I love waking up knowing that each asset has unique goals that require practical and unique solutions.”
Oscar Hernandez
Oscar HernandezSenior Property Manager
Oscar brings nearly 20 years of experience in commercial and residential property management, overseeing retail, industrial, office, mixed-use, condominium, and multi-family assets throughout the Midwest. His approach focuses on building strong relationships, improving operational performance, and delivering responsive service that supports both ownership objectives and tenant satisfaction. He enjoys solving complex property challenges, streamlining operations, and helping properties achieve long-term stability and growth. Oscar says, “Each transaction we do lays the foundation for what we expect down the road. I always try to create clear paths that support the best interests of management, ownership, and the community.”
PROPERTY MANAGEMENT
Steve Cunningham
Steve CunninghamRegional Property Manager
Steve is a licensed Illinois Real Estate Broker and Commercial Property Manager with over 15 years of experience in commercial property management and brokerage across the Chicago metropolitan area. He manages a diverse commercial portfolio with a proven track record of driving NOI through disciplined budgeting, capital project execution, and proactive tenant relations. On the brokerage side, he has negotiated leases and managed marketing for asset portfolios totaling more than 4 million square feet, working with national tenants including T-Mobile, Ross, Planet Fitness, and Starbucks. His hands-on approach, financial acumen, and deep knowledge of commercial operations make him a trusted resource for owners and tenants alike.
Debbie Eckel, ARM®
Debbie Eckel, ARM®Property Manager
Debbie’s daily goal is delivering excellent customer service with top-notch attention to detail. Working in property management since 2012, she earned her Accredited Residential Manager (ARM®) designation in 2018. She is also an active member of Milwaukee’s Institute of Real Estate Management (IREM®) chapter and the Community Associations Institute (CAI) Wisconsin Chapter.
Tracy Bergmann
Tracy BergmannProperty Manager
A Muskego native, Tracy brings more than 20 years of experience in property and asset management. Since beginning her career in residential property management in 2005, she has worked across tax credit housing, commercial properties, college housing, self-storage, and condominium association management. Whatever the property type, her focus stays the same: protecting the asset, improving operations, driving revenue, and using key performance indicators to measure success. Tracy is known for her direct communication style and her commitment to helping boards and owners make informed decisions that support the long-term success of their properties.
Tammy Ross
Tammy RossProperty Manager
Tammy brings more than 10 years of property management experience across both commercial and residential properties.
Amanda Mooney
Amanda MooneyProperty Manager
Amanda is a residential property manager with a strong background in property management and leasing.
ACCOUNTING & BOOKKEEPING
Heidi Wahl
Heidi WahlAccounting Manager
Heidi brings more than 20 years in auditing, budgeting, and financial analysis to Outlook. She sees much of her role as ensuring others understand important details when they need her expertise. “I’m here to assist our clients and my colleagues — I will always go the extra mile to get the job done,” she says.
Tammy Murack
Tammy MurackAccounting Manager
With more than 30 years in accounting, Tammy earned her associate degree, then her Bachelor of Arts in accounting, and went on to earn her Wisconsin Real Estate broker’s license. “I love the most demanding accounting challenges: resolving accounting issues, booking complex transactions, and meeting strict reporting deadlines,” she says.
Kevin Burke
Kevin BurkeAccounting Manager
Kevin is the newest member of our accounting team, bringing more than 10 years of property accounting experience across multi-family, residential, mixed-use, and commercial properties. “My goal is to deliver exceptional service to our clients that exceeds their expectations,” he says.
Christina Reimann
Christina ReimannBookkeeper
Christina brings more than 20 years of customer service experience across the retail, hospitality, and healthcare industries. Her strong attention to detail and commitment to continuous learning made the transition into real estate a natural next step. Passionate about helping others, she is dedicated to creating positive experiences and ensuring every client feels supported, valued, and better off than when they first connected with her.
Tiffany Farrell
Tiffany FarrellAccounts Payable Specialist
Tiffany brings 15 years of customer service, administrative, and accounting experience to Outlook Management. She strives to provide quick, accurate information to colleagues and customers alike. One of her favorite mottos: “Life is a continuous learning process. Each day presents a new opportunity for growth.”

TESTIMONIALS

“As an out-of-state owner of industrial and retail properties, it is really important that we have solid local management. We’ve always been very impressed by the care and professionalism Outlook Management Group takes when managing our properties.”

MARTIN SEGAL • BD CAPITAL

“Ray Balfanz and his staff have been nothing but professional and a delight to work with. They consistently have information on time, and have always worked to get any and all issues resolved at our properties. We consider Outlook Management Group to be more than a vendor, and look at them as a partner and personal friends. We will continue to grow our relationship with Outlook as we find more opportunities for investment in their coverage area.”

EDDIE PODOLSKY • LLJ VENTURES

Ray Balfanz and Outlook Management Group have consistently exceeded our expectations. Their proactive approach and responsiveness to both property management, and accounting services set them apart from their peers. Outlook’s management gives us peace of mind and consistently delivers strong results.

S.C. • PRESIDENT, REAL ESTATE OWNER

TESTIMONIALS

“As an out-of-state owner of industrial and retail properties, it is really important that we have solid local management. We’ve always been very impressed by the care and professionalism Outlook Management Group takes when managing our properties.”

MARTIN SEGAL • BD CAPITAL

“Ray Balfanz and his staff have been nothing but professional and a delight to work with. They consistently have information on time, and have always worked to get any and all issues resolved at our properties. We consider Outlook Management Group to be more than a vendor, and look at them as a partner and personal friends. We will continue to grow our relationship with Outlook as we find more opportunities for investment in their coverage area.”

EDDIE PODOLSKY • LLJ VENTURES

Ray Balfanz and Outlook Management Group have consistently exceeded our expectations. Their proactive approach and responsiveness to both property management, and accounting services set them apart from their peers. Outlook’s management gives us peace of mind and consistently delivers strong results.

S.C. • PRESIDENT, REAL ESTATE OWNER

MEMBER:

Institute of Real Estate Management (IREM®)

Commercial Association of Realtors (CARW)

Community Associations Institute (CAI)

Our Mission: To maximize our clients’ investments’ value by addressing their needs and exceeding their expectations; and by providing exemplary service leading to a quality, well maintained and managed environment for their tenants.

MEMBER:

Institute of Real Estate Management (IREM®)

Commercial Association of Realtors (CARW)

Community Associations Institute (CAI)

Our Mission: To maximize our clients’ investments’ value by addressing their needs and exceeding their expectations; and by providing exemplary service leading to a quality, well maintained and managed environment for their tenants.

TAILORED TO
YOUR NEEDS.

We pay attention.
So you succeed.

Investors come to Outlook Management Group with three main objectives:
Reduce operating expenses.
Resolve challenging relationships.
Administer complex leases.

HERE’S WHAT WE CAN DO FOR YOU

We look at the issues.
We make long-term and immediate plans.
We solve problems.

TAILORED TO
YOUR NEEDS.

We pay attention.
So you succeed.

Investors come to Outlook Management Group with three main objectives:
Reduce operating expenses.
Resolve challenging relationships.
Administer complex leases.

HERE’S WHAT WE CAN DO FOR YOU

We look at the issues.
We make long-term and immediate plans.
We solve problems.