EXPERIENCE.
ACCREDITATION.
EDUCATION.

In 2014, Outlook Management Group, LLC, AMO® was honored to earn IREM’s Accredited Management Organization (AMO®) designation. This accreditation is earned only by those organizations that demonstrate the highest standards of professionalism, financial performance and ethics.

Designations are important – because they mean commitment to best practices. Continuing education puts our professionals on top of their game – and keeps them there.

Excellence in property management is the foundation of every successful real estate investment. Let us show you how we can maximize your property’s earning potential and value.

EXPERIENCE.
ACCREDITATION.
EDUCATION.

In 2014, Outlook Management Group, LLC, AMO® was honored to earn IREM’s Accredited Management Organization (AMO®) designation. This accreditation is earned only by those organizations that demonstrate the highest standards of professionalism, financial performance and ethics.

Designations are important – because they mean commitment to best practices. Continuing education puts our professionals on top of their game – and keeps them there.

Excellence in property management is the foundation of every successful real estate investment. Let us show you how we can maximize your property’s earning potential and value.

MEET OUR TEAM

THIS IS WHAT SETS US APART FROM THE REST.
ATTITUDE AND EXPERIENCE MAKE ALL THE DIFFERENCE.
Ray Balfanz, CPM®
Ray Balfanz, CPM®President & Principal
With 30+ years in property management, Ray has made building client trust his primary objective. Ray’s overarching goal for clients is a worry-free experience, which he provides with responsive, personalized service. Outside the office, Ray has been a leader in local real estate organizations for the last two decades.
Heidi Wahl
Heidi WahlAccounting Manager
Heidi brings more than 20 years in auditing, budgeting, and financial analysis to Outlook. She sees much of her role as insuring others’ understanding of important details when they need her expertise. “I’m here to assist our clients and my colleagues – I will always go the ‘extra mile’ to get the job done,” says Heidi.
Tammy Murack
Tammy MurackInvestment Manager
Tammy maintains detailed accounting records, prepares clients’ financial statements and bank reconciliations, and responds to clients’ requests for financial information. She loves meeting strict reporting deadlines and doing complex calculations. Key to her work every day: “Integrity,” says Tammy.
Debbie Eckel, ARM®
Debbie Eckel, ARM®Property Manager
Delivering excellent customer service with top notch attention to detail is Debbie’s daily goal. Working in property management since 2012, Debbie earned her Accredited Residential Manager (ARM®) designation in 2018. She’s also an active member in Milwaukee’s Institute of Real Estate Management (IREM®) chapter.
Paul Smith
Paul SmithCommunity Manager
Caring about people’s success – that’s what makes Paul excellent at his job serving Ironwood’s community of tenants. “Their success is our success,” says Paul. He oversees all of the property’s physical needs, shows available offices and suites to prospective tenants, and works with all vendors and contractors.
Michelle L. Chicago
Michelle L. ChicagoProperty Manager
Ensuring happiness: That’s how Michelle sees her role at Chicago’s Seven 10 West Apartments. She makes the building’s functionality, security, and beauty her priority. An analytical thinker, experienced problem solver, and super positive person, Michelle says: “I love making the tenant and owner experience the best possible.”
Miranda Cannon
Miranda CannonAssistant Manager
Learning clients’ needs and preferences is a daily goal for Miranda. “I love learning, and the more I learn, the better I can serve clients,” she says. Her ultimate goal is to not just meet clients’ goals but to exceed them. Miranda enjoys being highly organized and staying ahead of the game in all areas of her work.

MEET OUR TEAM

THIS IS WHAT SETS US APART FROM THE REST.
ATTITUDE AND EXPERIENCE MAKE ALL THE DIFFERENCE.
Ray Balfanz, CPM®
Ray Balfanz, CPM®President & Principal
With 30+ years in property management, Ray has made building client trust his primary objective. Ray’s overarching goal for clients is a worry-free experience, which he provides with responsive, personalized service. Outside the office, Ray has been a leader in local real estate organizations for the last two decades.
Heidi Wahl
Heidi WahlAccounting Manager
Heidi brings more than 20 years in auditing, budgeting, and financial analysis to Outlook. She sees much of her role as insuring others’ understanding of important details when they need her expertise. “I’m here to assist our clients and my colleagues – I will always go the ‘extra mile’ to get the job done,” says Heidi.
Tammy Murack
Tammy MurackInvestment Manager
Tammy maintains detailed accounting records, prepares clients’ financial statements and bank reconciliations, and responds to clients’ requests for financial information. She loves meeting strict reporting deadlines and doing complex calculations. Key to her work every day: “Integrity,” says Tammy.
Debbie Eckel, ARM®
Debbie Eckel, ARM®Property Manager
Delivering excellent customer service with top notch attention to detail is Debbie’s daily goal. Working in property management since 2012, Debbie earned her Accredited Residential Manager (ARM®) designation in 2018. She’s also an active member in Milwaukee’s Institute of Real Estate Management (IREM®) chapter.
Paul Smith
Paul SmithCommunity Manager
Caring about people’s success – that’s what makes Paul excellent at his job serving Ironwood’s community of tenants. “Their success is our success,” says Paul. He oversees all of the property’s physical needs, shows available offices and suites to prospective tenants, and works with all vendors and contractors.
Michelle L. Chicago
Michelle L. ChicagoProperty Manager
Ensuring happiness: That’s how Michelle sees her role at Chicago’s Seven 10 West Apartments. She makes the building’s functionality, security, and beauty her priority. An analytical thinker, experienced problem solver, and super positive person, Michelle says: “I love making the tenant and owner experience the best possible.”
Miranda Cannon
Miranda CannonAssistant Manager
Learning clients’ needs and preferences is a daily goal for Miranda. “I love learning, and the more I learn, the better I can serve clients,” she says. Her ultimate goal is to not just meet clients’ goals but to exceed them. Miranda enjoys being highly organized and staying ahead of the game in all areas of her work.

TESTIMONIALS

“As an out-of-state owner of industrial and retail properties, it is really important that we have solid local management. We’ve always been very impressed by the care and professionalism Outlook Management Group takes when managing our properties.”

MARTIN SEGAL • BD CAPITAL

“Ray Balfanz and his staff have been nothing but professional and a delight to work with. They consistently have information on time, and have always worked to get any and all issues resolved at our properties. We consider Outlook Management Group to be more than a vendor, and look at them as a partner and personal friends. We will continue to grow our relationship with Outlook as we find more opportunities for investment in their coverage area.”

EDDIE PODOLSKY • LLJ VENTURES

Ray Balfanz and Outlook Management Group have consistently exceeded our expectations. Their proactive approach and responsiveness to both property management, and accounting services set them apart from their peers. Outlook’s management gives us peace of mind and consistently delivers strong results.

S.C. • PRESIDENT, REAL ESTATE OWNER

TESTIMONIALS

“As an out-of-state owner of industrial and retail properties, it is really important that we have solid local management. We’ve always been very impressed by the care and professionalism Outlook Management Group takes when managing our properties.”

MARTIN SEGAL • BD CAPITAL

“Ray Balfanz and his staff have been nothing but professional and a delight to work with. They consistently have information on time, and have always worked to get any and all issues resolved at our properties. We consider Outlook Management Group to be more than a vendor, and look at them as a partner and personal friends. We will continue to grow our relationship with Outlook as we find more opportunities for investment in their coverage area.”

EDDIE PODOLSKY • LLJ VENTURES

Ray Balfanz and Outlook Management Group have consistently exceeded our expectations. Their proactive approach and responsiveness to both property management, and accounting services set them apart from their peers. Outlook’s management gives us peace of mind and consistently delivers strong results.

S.C. • PRESIDENT, REAL ESTATE OWNER

MEMBER:

Institute of Real Estate Management (IREM®)

Commercial Association of Realtors (CARW)

Community Associations Institute (CAI)

Our Mission: To maximize our clients’ investments’ value by addressing their needs and exceeding their expectations; and by providing exemplary service leading to a quality, well maintained and managed environment for their tenants.

MEMBER:

Institute of Real Estate Management (IREM®)

Commercial Association of Realtors (CARW)

Community Associations Institute (CAI)

Our Mission: To maximize our clients’ investments’ value by addressing their needs and exceeding their expectations; and by providing exemplary service leading to a quality, well maintained and managed environment for their tenants.

TAILORED TO
YOUR NEEDS.

We pay attention.
So you succeed.

Investors come to Outlook Management Group with three main objectives:
Reduce operating expenses.
Resolve challenging relationships.
Administer complex leases.

HERE’S WHAT WE CAN DO FOR YOU

We look at the issues.
We make long-term and immediate plans.
We solve problems.

TAILORED TO
YOUR NEEDS.

We pay attention.
So you succeed.

Investors come to Outlook Management Group with three main objectives:
Reduce operating expenses.
Resolve challenging relationships.
Administer complex leases.

HERE’S WHAT WE CAN DO FOR YOU

We look at the issues.
We make long-term and immediate plans.
We solve problems.