EXPERIENCE.
ACCREDITATION.
EDUCATION.

In 2014, Outlook Management Group, LLC, AMO® was honored to earn IREM’s Accredited Management Organization (AMO®) designation. This accreditation is earned only by those organizations that demonstrate the highest standards of professionalism, financial performance and ethics.

Designations are important – because they mean commitment to best practices. Continuing education puts our professionals on top of their game – and keeps them there.

Excellence in property management is the foundation of every successful real estate investment. Let us show you how we can maximize your property’s earning potential and value.

EXPERIENCE.
ACCREDITATION.
EDUCATION.

In 2014, Outlook Management Group, LLC, AMO® was honored to earn IREM’s Accredited Management Organization (AMO®) designation. This accreditation is earned only by those organizations that demonstrate the highest standards of professionalism, financial performance and ethics.

Designations are important – because they mean commitment to best practices. Continuing education puts our professionals on top of their game – and keeps them there.

Excellence in property management is the foundation of every successful real estate investment. Let us show you how we can maximize your property’s earning potential and value.

MEET OUR TEAM

THIS IS WHAT SETS US APART FROM THE REST.
ATTITUDE AND EXPERIENCE MAKE ALL THE DIFFERENCE.
Ray Balfanz, CPM®
Ray Balfanz, CPM®President & Principal
With 30+ years in property management, Ray has made building client trust his primary objective. Ray’s overarching goal for clients is a worry-free experience, which he provides with responsive, personalized service. Outside the office, Ray has been a leader in local real estate organizations for the last two decades.
Heidi Wahl
Heidi WahlAccounting Manager
Heidi brings more than 20 years in auditing, budgeting, and financial analysis to Outlook. She sees much of her role as insuring others’ understanding of important details when they need her expertise. “I’m here to assist our clients and my colleagues – I will always go the ‘extra mile’ to get the job done,” says Heidi.
Todd Sarauer, PCAM, AMS, CMCA
Todd Sarauer, PCAM, AMS, CMCASenior Property Manager
Todd brings more than 25 years of experience in property management. With his vast expertise, Todd is able to put his clients at ease knowing that he will address issues in a timely, efficient and effective manner. Todd serves on local Real Estate Boards and supports continuing education. He also welcomes the daily challenges as an opportunity to learn and enhance the services he delivers to all of his clients.
Gordon Steimle
Gordon SteimleSenior Property Manager
Gordon has managed regional shopping centers, office buildings and mixed-use developments and, on the sales and marketing side, selling and leasing commercial real estate. He finds great satisfaction in handling clients’ needs with incomparable attention to detail. “Our work is about resolution of issues but, even more, the proactive approach,” Gordon says. “We make a difference for our clients.”
Debbie Eckel, ARM®
Debbie Eckel, ARM®Property Manager
Delivering excellent customer service with top notch attention to detail is Debbie’s daily goal. Working in property management since 2012, Debbie earned her Accredited Residential Manager (ARM®) designation in 2018. She’s also an active member in Milwaukee’s Institute of Real Estate Management (IREM®) chapter.
Michelle L. Chicago, ARM®
Michelle L. Chicago, ARM®Property Manager
Ensuring happiness: That’s how Michelle sees her role at Chicago’s Seven 10 West Apartments. She makes the building’s functionality, security, and beauty her priority. An analytical thinker, experienced problem solver, and super positive person, Michelle says: “I love making the tenant and owner experience the best possible.”
John Gregory, ARM®
John Gregory, ARM®Commercial Property Manager
John’s experience in property management is enhanced by his 10 years in customer service since he was just 14 years old. “It helped build my ability to listen, think and quickly respond to customers in a professional manner,” he says. John continues to prioritize open lines of communication and dedication to exemplary service in everything he does.
Cheryl Hall, CMCA
Cheryl Hall, CMCAProperty Manager
With a background as a real estate agent and property manager, Cheryl recently earned her Certified Manager of Community Associations (CMCA) designation. “I love helping people find that perfect space and now, with property management and community associations, making sure everything is managed right,” Cheryl says.

MEET OUR TEAM

THIS IS WHAT SETS US APART FROM THE REST.
ATTITUDE AND EXPERIENCE MAKE ALL THE DIFFERENCE.
Ray Balfanz, CPM®
Ray Balfanz, CPM®President & Principal
With 30+ years in property management, Ray has made building client trust his primary objective. Ray’s overarching goal for clients is a worry-free experience, which he provides with responsive, personalized service. Outside the office, Ray has been a leader in local real estate organizations for the last two decades.
Heidi Wahl
Heidi WahlAccounting Manager
Heidi brings more than 20 years in auditing, budgeting, and financial analysis to Outlook. She sees much of her role as insuring others’ understanding of important details when they need her expertise. “I’m here to assist our clients and my colleagues – I will always go the ‘extra mile’ to get the job done,” says Heidi.
Todd Sarauer, PCAM, AMS, CMCA
Todd Sarauer, PCAM, AMS, CMCASenior Property Manager
Todd brings more than 25 years of experience in property management. With his vast expertise, Todd is able to put his clients at ease knowing that he will address issues in a timely, efficient and effective manner. Todd serves on local Real Estate Boards and supports continuing education. He also welcomes the daily challenges as an opportunity to learn and enhance the services he delivers to all of his clients.
Gordon Steimle
Gordon SteimleSenior Property Manager
Gordon has managed regional shopping centers, office buildings and mixed-use developments and, on the sales and marketing side, selling and leasing commercial real estate. He finds great satisfaction in handling clients’ needs with incomparable attention to detail. “Our work is about resolution of issues but, even more, the proactive approach,” Gordon says. “We make a difference for our clients.”
Debbie Eckel, ARM®
Debbie Eckel, ARM®Property Manager
Delivering excellent customer service with top notch attention to detail is Debbie’s daily goal. Working in property management since 2012, Debbie earned her Accredited Residential Manager (ARM®) designation in 2018. She’s also an active member in Milwaukee’s Institute of Real Estate Management (IREM®) chapter.
Michelle L. Chicago, ARM®
Michelle L. Chicago, ARM®Property Manager
Ensuring happiness: That’s how Michelle sees her role at Chicago’s Seven 10 West Apartments. She makes the building’s functionality, security, and beauty her priority. An analytical thinker, experienced problem solver, and super positive person, Michelle says: “I love making the tenant and owner experience the best possible.”
John Gregory, ARM®
John Gregory, ARM®Commercial Property Manager
John’s experience in property management is enhanced by his 10 years in customer service since he was just 14 years old. “It helped build my ability to listen, think and quickly respond to customers in a professional manner,” he says. John continues to prioritize open lines of communication and dedication to exemplary service in everything he does.
Cheryl Hall, CMCA
Cheryl Hall, CMCAProperty Manager
With a background as a real estate agent and property manager, Cheryl recently earned her Certified Manager of Community Associations (CMCA) designation. “I love helping people find that perfect space and now, with property management and community associations, making sure everything is managed right,” Cheryl says.

TESTIMONIALS

“As an out-of-state owner of industrial and retail properties, it is really important that we have solid local management. We’ve always been very impressed by the care and professionalism Outlook Management Group takes when managing our properties.”

MARTIN SEGAL • BD CAPITAL

“Ray Balfanz and his staff have been nothing but professional and a delight to work with. They consistently have information on time, and have always worked to get any and all issues resolved at our properties. We consider Outlook Management Group to be more than a vendor, and look at them as a partner and personal friends. We will continue to grow our relationship with Outlook as we find more opportunities for investment in their coverage area.”

EDDIE PODOLSKY • LLJ VENTURES

Ray Balfanz and Outlook Management Group have consistently exceeded our expectations. Their proactive approach and responsiveness to both property management, and accounting services set them apart from their peers. Outlook’s management gives us peace of mind and consistently delivers strong results.

S.C. • PRESIDENT, REAL ESTATE OWNER

TESTIMONIALS

“As an out-of-state owner of industrial and retail properties, it is really important that we have solid local management. We’ve always been very impressed by the care and professionalism Outlook Management Group takes when managing our properties.”

MARTIN SEGAL • BD CAPITAL

“Ray Balfanz and his staff have been nothing but professional and a delight to work with. They consistently have information on time, and have always worked to get any and all issues resolved at our properties. We consider Outlook Management Group to be more than a vendor, and look at them as a partner and personal friends. We will continue to grow our relationship with Outlook as we find more opportunities for investment in their coverage area.”

EDDIE PODOLSKY • LLJ VENTURES

Ray Balfanz and Outlook Management Group have consistently exceeded our expectations. Their proactive approach and responsiveness to both property management, and accounting services set them apart from their peers. Outlook’s management gives us peace of mind and consistently delivers strong results.

S.C. • PRESIDENT, REAL ESTATE OWNER

MEMBER:

Institute of Real Estate Management (IREM®)

Commercial Association of Realtors (CARW)

Community Associations Institute (CAI)

Our Mission: To maximize our clients’ investments’ value by addressing their needs and exceeding their expectations; and by providing exemplary service leading to a quality, well maintained and managed environment for their tenants.

MEMBER:

Institute of Real Estate Management (IREM®)

Commercial Association of Realtors (CARW)

Community Associations Institute (CAI)

Our Mission: To maximize our clients’ investments’ value by addressing their needs and exceeding their expectations; and by providing exemplary service leading to a quality, well maintained and managed environment for their tenants.

TAILORED TO
YOUR NEEDS.

We pay attention.
So you succeed.

Investors come to Outlook Management Group with three main objectives:
Reduce operating expenses.
Resolve challenging relationships.
Administer complex leases.

We look at the issues.
We make long-term and immediate plans.
We solve problems.

TAILORED TO
YOUR NEEDS.

We pay attention.
So you succeed.

Investors come to Outlook Management Group with three main objectives:
Reduce operating expenses.
Resolve challenging relationships.
Administer complex leases.

We look at the issues.
We make long-term and immediate plans.
We solve problems.